Need Help?

Find answers to our most common customer questions.

Before pre-approval
You can apply at any of our partner stores online or in-store. If approved, you will be provided with an available Katapult lease purchase agreement limit that can be used to lease to own a product.

After pre-approval
For qualified products, you may get a lease purchase agreement in a few simple clicks.

  • Select the Katapult button on the checkout page
  • Enter a few pieces of information to verify your identity and payment information. Don’t worry, our application does not request checking account, employment verification or personal references.
  • Receive an instant decision
  • Review and submit your order and the retailer sends you the products!

We’ll send you a welcome email that gives you access to your account, customer service, and more.

In addition, you have several options to acquire ownership of the product you are leasing.Katapult lease to own offers flexibility that may make it more attractive than financing. With each payment, you have the option to continue leasing, buyout, or return your items.


We offer customers additional approval amounts for being a great customer that can be used towards another lease purchase agreement.

Accommodations and or material changes to a customers existing lease agreement may inhibit the opportunity to enroll in additional lease agreements.

n order to ensure compliance with applicable law in Indiana, including regarding regulations pertaining specifically to lease-to-own transactions involving automotive-related property, wheels, rims, and tires are the only automotive-related property that may be subject to a Katapult lease-purchase agreement.  All other products and categories under the automotive umbrella will be deemed as non-leasable goods.

At this time you are not able to use banking information to make the first payment. You do have the ability to update your recurring payment method to your checking account information if you so choose, after your Katapult lease has been processed, by logging into the customer portal or contacting our Customer Service team.

Katapult provides you with an available Katapult lease to own amount that can be used to lease products once you are pre-approved.  Your available Katapult limit can be viewed on the success page of your application, in emails that Katapult sends upon approval, and on your personal account page here.  Pre-approvals are not guaranteed indefinitely and may change based on varying factors, such as your personal financial circumstances, where you shop, and how long ago you applied, among other factors.  Katapult may change your pre-approval in our sole discretion, at any time, without notice to you.  Review the Customer Portal for your most recent pre-approval information.

Yes. We charge and collect sales tax. Sales tax is added to all lease to own payments and buyouts.

Katapult does not offer a “down payment” on our leases, but we are working on accepting a lease cost reduction payment. This feature is coming soon.

No, we offer you a lease to own program. Customers are entering into a lease purchase agreement to lease products with an option to own, by exercising an Early Purchase Option or making all lease to own payments scheduled in the lease purchase agreement. The lease purchase agreement is not a credit transaction. Lease to own payments do not include an interest rate or APR and these will not be used to calculate the lease amount.

We consider the following four factors when calculating the lease to own payment.

1. The cash price of the product
2. The state in which the customer resides
3. The maximum term a customer can lease the product
4. The state/city sales tax rate

No. Katapult will never charge you a late fee. Ever.

Please contact the retailer to cancel your order before it has been delivered. We will cancel your lease purchase agreement once we receive the retailer’s confirmation that the order has been canceled. If you want to cancel the lease purchase agreement after the product has been delivered to your home, you will need to reach out to the Katapult Customer Service Team to coordinate the return by calling 833- KATAPULT (528-2785) or via email to or by using the LiveChat feature.

Your first lease to own payment is due at checkout. Then recurring lease to own payments are automatically charged to the card you provided at checkout. You can also make lease to own payments by logging into your Katapult account. You can access your lease purchase agreement account information on our site by clicking here. Please contact customer service using Live Chat or call at 833- KATAPULT (528-2785) if you need to update your account or payment information.

Yes, you can easily update your method of payment through the customer portal.

Simply log into your account and select “Settings”.


Select “Change” under your current payment method.


Select your new method of payment, and click “Change Payment Method”.


Enter your new account information and click “Continue”.


Review the information and click “Continue”, and your method of payment will be updated.

With Katapult, the power to save is in your hands.  Katapult offers early payoff options to keep more money in your wallet.  The sooner you payoff the more you save.

If life gets in the way and an early buyout is not an option for you right now, that’s okay, with Katapult you can continue to lease to own and make payments on a schedule that is convenient for you.

Visit the “How it works” page under for more details.

We are currently only available in the United States. We do business in 46 states and Washington DC. We presently do not do business in Minnesota, New Jersey, Wisconsin, and Wyoming.

No, a checking account is not required to apply for a Katapult lease. We may request it as additional information to process your application. You will not be charged to apply.

No credit? Bad credit? No problem. We understand that things come up in life. We work with customers that have no credit, bad credit or a bankruptcy. “No credit required” does not mean nor imply that no inquiry will be made of credit history or creditworthiness. We may check past transactional history and report information about your lease purchase agreement to credit reporting agencies, but no established credit history is necessary.

With Katapult’s lease to own program, you have discounted early purchase options available to you.

90 Day Early Purchase Option:

Pay off your lease in the first 90 days for just 5% over the cash price + your initial payment and applicable taxes.*

Continue to lease and pay off at any time: 

With Katapult lease to own you have the option to continue to lease your items and pay off at any time prior to full term at a discounted amount.

Access the most up to date account information related to your lease-purchase agreement on our site by clicking here.

Contact customer service using our Live Chat or call at 833- KATAPULT (528-2785) if you need to update your account or payment information.

*To exercise the 90-day early purchase option contact Katapult or visit the customer portal page by clicking here for the most up to date account information related to your lease-purchase agreement.

Loans generally offer lower recurring payments than lease-purchase agreements, while lease-purchase agreements offer the flexibility of continuing to lease, buy, or return the product. Also, there is no danger of penalty interest (be that compounding or deferred) or loan acceleration with Katapult.

Loan: You can borrow money to buy something and you pay it back over time, plus interest.

Katapult lease-purchase agreement:  You make the appropriate lease-purchase agreement payments on or before the due date for the use of your products.  With each payment you may choose one of three options:

1. You can continue using the products by making the lease renewal payment in advance of the payment due date.
2. You can buy the products at any time.
3. You can return the products to Katapult with no further obligation, except for any past due balances and any restocking fees that may apply.

Our auto-renewing lease purchase agreements are 10 – 18 months depending on the lease amount and state in which the customer resides. With a Katapult lease purchase agreement you have three options:

1.) Continue to make lease payments and a portion of every payment goes toward reducing the buyout price.

2.) Buy the products outright at any time during your lease purchase agreement term.

3.) Return your item(s)

For more information regarding the terms of your Katapult lease purchase agreement you can contact Katapult by calling 833- KATAPULT (528-2785) or by using LiveChat.

Customers have the right to return their product within 30 days of receipt of their product or such other deadline as stated in your return policy and receive a refund of applicable money paid with the exclusion of the initial payment, unless refunding the initial payment is required by applicable law. Your return policy stays in effect for transactions made with Katapult.

If your return window of 30 days (or more where applicable) has passed, customers may contact Katapult and return the product(s) to Katapult, releasing them from future payments.

If returns are applicable by your retailer, or if assistance is needed, please contact Katapult’s customer service by calling 833- KATAPULT (528-2785) or via email or using LiveChat.

Katapult’s self-service portal and custom payment options allow you to make payments in any amount up to the amount necessary to purchase the property through the early purchase option or through payment of the total cost of the lease. The flexible payment features are designed for your convenience. If you elect to pay an amount that exceeds the current amount due for the next rental period, Katapult will apply any overage to your next payment period, draining this suspense amount.  This will continue for future periods until any amount in your suspense account is exhausted.  Pursuant to Katapult policy and procedure, any overpayment on your current lease agreement is 100% refundable.

We are the leader in the no credit required, lease to own space. Have bad credit? Don’t have credit history? Not an issue. We offer a simple, straight-forward lease to own payment option to help you acquire the products you want and need from our top retailer and merchant partners. These include electronics, appliances, furniture, automotive, musical instruments, and more.

We are glad you asked! Lease to own means that you make recurring payments for the use of the products you have selected. You have no long term obligation to continue leasing, and can return the product to Katapult at any time with no further obligation other than for amounts past due.

In addition, you have several options to acquire ownership of the product you are leasing. A lease purchase agreement through Katapult offers flexibility that may make it more attractive than financing. With each payment, you have the option to continue leasing, buyout, or return your items.

Lease to own gives you the power to purchase what you need when you need it.

  • A valid mobile phone number that can receive SMS text
  • A valid US address
  • A valid Social Security or Taxpayer ID Number (ITIN)
  • A valid email address
  • A valid credit or debit card to make payments (no prepaid or gift cards)
  • A valid photo ID showing you are 18 years of age or older

Getting pre-approved for a Katapult lease purchase agreement does NOT affect your credit score!

Katapult is available at top retailers in the United States that sell electronics, appliances, furniture, and musical instruments. Visit our store locator to find a store near you or online. If you don’t see your favorite retailer listed, reach out to them and tell them to call us so they can offer Katapult.

Anyone over 18 years old may apply and may be approved, other requirements apply.

Failure to make on-time payments will impact your ability to get a Katapult lease in the future.

Everyone is a little forgetful, so we try to help. Before each payment is due, we’ll send you a text message and an email regarding the payment date and the amount of your next lease to own payment.